The complete marketing platform for your Shopify store

 

Alice Commerce serves, engages and promotes your store and brand in the best way possible.

Conversations

 

Alice will engage with your customers 24/7, no matter how busy your team is.

Automate

Reduce repetitive tasks for your team and ensure fast, personal answers for customers.

Multi-Channel

Simplify your inbox. Respond to questions across channels—all from the same help desk.

Intervention

Quick handover to a human agent for complex queries.

Personalized Campaigns

 

Alice lets your customers experience the power of Digital Marketing through personalized marketing campaigns.

Target

Announce new features with targeted messages and drive adoption.

Segment

Target people based on behaviours, data from Segment, and more.

Onboard

Send a personalized series of messages to onboard new customers.

Replies

 

Alice seamlessly handles many customer conversations with a customizable personality for on-brand interactions.

Self Service

Let customers resolve their own queries, in your brand voice.

Training

Train Alice using examples from your previous conversations.

Question Prompts

Prompt questions and conversations for faster resolutions.

Channels & Integrations

 

Alice talks to your customers by living on your store's website, your store's Facebook page, Facebook Messenger and a unique phone number.

Shopify

 

Installing Alice on your Shopify store is a one click process. You can activate and deactivate Alice at the click of a button.

SMS

 

Alice responds on a phone number that is dedicated to your store.

Facebook Page

 

You can add Alice to your store's Facebook page and manage posts and reply to comments.

Facebook Messenger

 

Alice can also respond to direct messages on your Facebook Page.