Starter Plan
Alice Commerce’s Starter Plan is free. Forever. We believe in helping small businesses grow and succeed. Your business will always be our top priority.
Get StartedTry any plan of Alice free for 30 days!
Pricing varies based on how many monthly active people interact with Alice on your store.
Customer Conversations | ||
| Alice chatbotLet Alice manage your customer queries and conversations | ✔ | ✔ |
| Live chatIntervene and engage customers across web, SMS and social media channels | ✔ | ✔ |
| SMS IntegrationSee and reply to SMS from your Admin | ✔ | ✔ |
| Facebook integrationSee and reply to Facebook messages from your Admin | ✔ | ✔ |
| Customer profilesSee location, activity and other profile details | ✔ | ✔ |
| Customer Info collectorPrompt website visitors for their email address, phone number or social media handles | ✔ | ✔ |
| Summary DashboardQuick access to intervention and call back customer chats | ✔ | ✔ |
| Twitter integrationSee and reply to Twitter DMs from your Admin | ✔ | |
Custom Flows and Replies | ||
| Saved repliesAnswer common questions faster with canned, personalized replies | ✔ | ✔ |
| Abandoned Cart CampaignsSend personalized abandoned cart notifications | ✔ | ✔ |
| Receipts and Shipping NotificationsSend purchase, shipping and refund notifications to your customers | ✔ | ✔ |
| Fun ModuleFun conversations for your customers to have with Alice | ✔ | ✔ |
| Welcome MessagesProactive engagement when customer interacts with your store and social media channels | ✔ | ✔ |
Personalized Campaigns | ||
| Subscription BroadcastsBroadcast notifications for newsletters, blog publications and articles | ✔ | ✔ |
| Promotional BroadcastsBroadcast product launch and updates to your customer base | ✔ | ✔ |
| Personalized TargetingSend automated and one-off personalized messages | ✔ | ✔ |
| PromptsPrompt conversations and capture customer usage statistics | ✔ | ✔ |
| Purchase History and Demographics TargetingCreate smart audiences based on user behavior | ✔ | ✔ |
| Facebook integrationPost content on your wall and reply to Facebook comments from your Admin | ✔ | ✔ |
| Website / in-app actions targetingTarget customers based on events, sessions or features used | ✔ | |
| Smart campaignsSending a personalized series of messages based on time and behavior | ✔ | |
| Twitter integrationPost content on your account and reply to Twitter comments from your Admin | ✔ | |
Support and Services | ||
| Knowledge base | ✔ | ✔ |
| Best practice articles | ✔ | ✔ |
| Training webinars | ✔ | ✔ |
| Email support | ✔ | ✔ |
| Chat support | ✔ | ✔ |
| Personalized success teamEnsure success of your use of Alice with a dedicated representative | ✔ | |
| Access to trained technical support engineersGet assistance with technical questions from a trained technical team | ✔ | |
| Implementation assistance, onboarding and trainingGet up and running fast and get the most value from Alice | ✔ | |
| 24/7 Prioritized SupportGet answered first. Your support requests go to a dedicated VIP Admin | ✔ | |
| Access to beta programs and new featuresBe the first to get access to new Alice features | ✔ |
Start using Alice Commerce on your Shopify store
Just enter in your Shopify store URL & Get Started
